Software Implementation Project Manager (Remote)

MaineGuide; Troy (MI); Hybrid; USD 53,000 - 90,000; Full time

Job summary

Tyler Technologies is seeking a Project Manager to lead client software implementations from kickoff through delivery, ensuring scope, schedule and budget alignment. You will coordinate resources, manage risks, and maintain strong client communications across multiple teams in a dynamic environment.

The role requires 3+ years in implementation/project management, Public Safety domain experience, and willingness to travel.

Qualifications

• Minimum 3 years of implementation/project management experience.
• Experience in Public Safety domain or with Enterprise Public Safety software.
• Pursue PMP certification.
• Experience with software lifecycle and enterprise software.
• Excellent planning and communication skills.
• Valid driver’s license and willingness to travel.
• Experience with Microsoft Word, Excel and Project.

Responsibilities

• Develop the implementation project plan and start projects with kick-off meetings.
• Collaborate with sales to understand contract requirements and site specifics.
• Manage all aspects of project delivery including resources, schedule, and budget.
• Guide release planning to align with project schedule.
• Track hours and submit monthly status reports.
• Monitor revenue recognition and raise issues as needed.
• Control scope, time and cost to meet client commitments.
• Maintain team and stakeholder communications and document status.
• Identify and manage risks and roadblocks; communicate with clients.
• Conduct planning sessions with client leaders to define project plans.
• Ensure invoices are paid on time and assist in collections when needed.
• Publish key dates and issues to project teams and stakeholders.

Skills

Project management

Customer service

Communication

Analytical ability

Planning

Problem solving

Tools

Microsoft Word

Excel

Project

Job description

Tyler Technologies is seeking a Project Manager to lead client software implementations from kickoff through delivery, ensuring scope, schedule and budget alignment. You will coordinate resources, manage risks, and maintain strong client communications across multiple teams in a dynamic environment.

The role requires 3+ years in implementation/project management, Public Safety domain experience, and willingness to travel.