Senior SaaS/CCaaS Solutions Architect

contentguru; Reston (VA); Hybrid; USD 80,000 - 110,000; Full time

Job summary

contentguru is seeking a Solutions Consultant based in Reston, Virginia to deliver tailored software solutions to clients. Ideal candidates have a technical background in CCaaS or SaaS and over 4 years of relevant experience.

You will collaborate closely with sales and technical teams to ensure exceptional service and meet customer requirements. This position requires strong organizational skills and the ability to thrive in a fast-paced team environment.

Qualifications

• 4+ years of experience as a Solutions Consultant or Architect.
• Proven ability to work in CCaaS or SaaS environments.
• Ability to manage multiple work streams and adapt to dynamic environments.

Responsibilities

• Deliver software solutions that meet client needs.
• Analyze customer requirements and design tailored solutions.
• Build strong relationships with customers and internal teams.

Skills

Telecommunications ecosystem understanding

Client-facing SaaS experience

Solution design and development

Building relationships with stakeholders

Organizational skills

Analytical skills

Education

Bachelor's degree or equivalent

Job description

contentguru is seeking a Solutions Consultant based in Reston, Virginia to deliver tailored software solutions to clients. Ideal candidates have a technical background in CCaaS or SaaS and over 4 years of relevant experience.

You will collaborate closely with sales and technical teams to ensure exceptional service and meet customer requirements. This position requires strong organizational skills and the ability to thrive in a fast-paced team environment.