Junior Project Delivery Engineer – Cloud CCaaS

contentguru; Reston (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Content Guru, a leading cloud customer service provider in Reston, is seeking a Project Delivery Engineer. This entry-level role is designed for technical graduates aiming to build a career in technology.

The successful candidate will configure customer services, manage multiple provisioning projects, and ensure effective communication with project managers. Ideal candidates will hold a Bachelor's degree in a relevant field and possess strong analytical, customer service, and ICT skills.

A dynamic work environment with opportunities for growth awaits!

Qualifications

• Bachelor’s degree or equivalent in a STEM, Computer Science, or related subject.
• Genuine interest in a career in technology.
• Strong analytical and customer service skills.
• Good oral and written communication skills.

Responsibilities

• Configure aspects of customer services for omni-channel cloud communications.
• Manage and execute provisioning projects while tracking progress.
• Prepare, maintain, and execute test plans for storm services.
• Liaise with Project Managers to ensure timely delivery.

Skills

Analytical skills

Customer service skills

ICT skills / computer literacy

Problem-solving skills

Education

Bachelor’s Degree in STEM or Computer Science

Job description

Content Guru, a leading cloud customer service provider in Reston, is seeking a Project Delivery Engineer. This entry-level role is designed for technical graduates aiming to build a career in technology.

The successful candidate will configure customer services, manage multiple provisioning projects, and ensure effective communication with project managers. Ideal candidates will hold a Bachelor's degree in a relevant field and possess strong analytical, customer service, and ICT skills.

A dynamic work environment with opportunities for growth awaits!