Senior Route Operations Leader

Alsco Inc.; Kent (WA); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

401K Match

Medical, Dental, Vision

Life Insurance

Vacation, Sick Time, Holidays

EAP

Job summary

Alsco Uniforms in the Seattle/Kent area is seeking a District Manager to oversee daily route operations, delivery performance, customer service, and service-team leadership. You will report to the Service Manager and drive safe, efficient service across routes.

This role requires 3+ years in route operations or logistics leadership and 1+ year of supervisory experience, plus a valid driving license. Expect travel within the branch area and a strong emphasis on safety and performance.

Qualifications

• 3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
• 1+ years of direct leadership or supervisory experience.
• Strong communication, customer service, and conflict resolution skills.
• Valid driving license and a driving record free of chargeable accidents, speeding, safety or other violations, and must be 21 years or older.

Responsibilities

• Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
• Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
• Lead, coach, and develop route drivers and service team members to drive performance and accountability.
• Ensure consistent customers service and respond to escalated customer concerns, service issues, and delivery challenges.
• Promote and enforce all company safety policies, DOT regulations (if applicable), and operational procedures.

Skills

Route operations

Delivery management

Transportation

Service management

Logistics leadership

Supervisory experience

Customer service

Conflict resolution

Driving license

Job description

Alsco Uniforms in the Seattle/Kent area is seeking a District Manager to oversee daily route operations, delivery performance, customer service, and service-team leadership. You will report to the Service Manager and drive safe, efficient service across routes.

This role requires 3+ years in route operations or logistics leadership and 1+ year of supervisory experience, plus a valid driving license. Expect travel within the branch area and a strong emphasis on safety and performance.