Route Operations Leader: Drive Deliveries & Team Excellence

Alsco-Uniforms-6

Kent (WA)

On-site

USD 70,000 - 100,000

Full time

14 days+

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Benefits offered by this job

401(k) match

Medical/Dental/Vision

Life & Disability Insurance

Paid time off

Employee Assistance Program

Job summary

Alsco Uniforms in Kent, WA seeks a District Manager to oversee daily route operations, delivery performance, and service teams, ensuring efficient and high-quality service across our customer base. You will report directly to the Service Manager and drive performance through coaching and clear accountability.

The role requires 3+ years in route operations, 1+ year of supervision, strong communication and a clean driving record.

Qualifications

3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
1+ years of direct leadership or supervisory experience.
Strong communication, customer service, and conflict resolution skills.
Valid driving license and a driving record clean; must be 21 years or older.

Responsibilities

Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
Lead, coach, and develop route drivers and service team members to drive performance and accountability.
Ensure consistent customers service and respond to escalated customer concerns, service issues, and delivery challenges.
Promote and enforce all company safety policies, DOT regulations (if applicable), and operational procedures.