District Route Manager - Ops & Service Leader

Alsco; Casper (WY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms seeks a District Manager to oversee daily route operations, delivery performance, and service team leadership. The role reports to the Service Manager and drives efficient, high-quality customer service across routes.

The position requires 3+ years in route operations or logistics leadership and at least 1 year of supervisory experience, plus a valid driver’s license and a clean driving record. Travel within the branch area is expected.

Qualifications

• 3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
• 1+ years of direct leadership or supervisory experience.
• Strong communication, customer service, and conflict resolution skills.
• Valid driving license and a driving record free of chargeable accidents, speeding, safety or other violations; must be 21+.

Responsibilities

• Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
• Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
• Lead, coach, and develop route drivers and service team members to drive performance and accountability.
• Ensure consistent customer service and respond to escalated customer concerns, service issues, and delivery challenges.
• Promote and enforce all company safety policies, DOT regulations (if applicable), and operational procedures.

Skills

Leadership experience

Communication skills

Customer service

Conflict resolution

Driving license

Job description

Alsco Uniforms seeks a District Manager to oversee daily route operations, delivery performance, and service team leadership. The role reports to the Service Manager and drives efficient, high-quality customer service across routes.

The position requires 3+ years in route operations or logistics leadership and at least 1 year of supervisory experience, plus a valid driver’s license and a clean driving record. Travel within the branch area is expected.