Senior Robotics Deployment Engineer

Agility Robotics; Pittsburgh (Allegheny County); On-site; USD 83,000 - 108,000; Full time

Benefits offered by this job

401(k) Plan

Equity

Insurance Coverage

Well-Being Support

Time Off: Flexible, unlimited PTO

Relocation Assistance

Annual Discretionary Bonus

Job summary

Agility Robotics is seeking a Senior Deployment Specialist to support the execution of deployment strategy and perform robot operation onsite, repairs, and support at customer sites. You will lead deployment activities, assist with root cause analyses, and collaborate with engineering, service, and production teams to ensure successful deployments and maintenance programs.

The role requires strong mechatronics skills, excellent communication, and the ability to travel 75–100% while working

Qualifications

• Bachelor's degree or equivalent technical degree or experience.
• Mechatronics troubleshooting, root causing, maintenance and repair.
• Excellent hand tool skills.
• Providing clear direction and detailed updates to management.
• Experience traveling independently.

Responsibilities

• Support the day-to-day robot operations and service delivery for all robots including troubleshooting and repair.
• Lead all robot activities for media events and customer demonstrations.
• Support cross-functional teams to perform root cause analyses.
• Gather metrics and KPI's for key elements to assess the quality of products and assist in operational process improvements.
• Assist in the creation, implementation, and maintenance of cross-functional training, work instructions, best practices, and procedures to ensure consistency with customer needs, company goals, and industry best practices.
• Identify and communicate resource needs and gaps for successful deployments.
• Continually assess service performance levels and take timely action to remove performance barriers and reinforce procedures, policies, and guidelines.
• Work with the engineering, service, and production teams to develop and manage preventative and predictive maintenance schedules including part consumption and order tracking along with long term forecasting.
• Engage in cross-department communication to address emergent issues and service needs.
• Support engineering and operations with testing and performance management.

Skills

Mechatronics troubleshooting

Maintenance and repair

Hand tool proficiency

Clear communication

Travel readiness

Education

Bachelor's degree or equivalent technical degree

Tools

Jira

Confluence

Google Suite

Linux

Job description

Agility Robotics is seeking a Senior Deployment Specialist to support the execution of deployment strategy and perform robot operation onsite, repairs, and support at customer sites. You will lead deployment activities, assist with root cause analyses, and collaborate with engineering, service, and production teams to ensure successful deployments and maintenance programs.

The role requires strong mechatronics skills, excellent communication, and the ability to travel 75–100% while working