Senior Robotics Deployment Engineer

Agility Robotics; Salem (OR); On-site; USD 83,000 - 108,000; Full time

Benefits offered by this job

401(k) match

Stock options

Premium health insurance

Unlimited PTO

Job summary

Agility Robotics is seeking a Senior Deployment Specialist to support on-site robot operations, troubleshooting, and deployment across customer sites and media events. You’ll collaborate with engineering, service, and production teams to maintain high-performance deployments.

The role requires a degree or equivalent technical experience, strong hands-on skills, and willingness to travel 75–100%. This is an onsite role in Salem (and Pittsburgh) with a competitive salary and benefits package.

Qualifications

• Bachelor's degree or equivalent technical degree or experience.
• Mechatronics troubleshooting, root causing, maintenance and repair.
• Excellent hand tool skills.
• Providing clear direction and detailed updates to management.
• Operating in a fast-moving environment with tight deadlines.
• Working both independently and collaboratively in a remote workforce environment.
• Excellent analytical, verbal, written, and interpersonal communication skills.
• Ability to follow cross departmental standard operating procedures.
• Experience traveling independently.
• Excellent customer communication skills.

Responsibilities

• Support the day-to-day robot operations and service delivery for all robots including troubleshooting and repair.
• Lead all robot activities for media events and customer demonstrations.
• Support cross-functional teams to perform root cause analyses.
• Gather metrics and KPIs for key elements to assess the quality of products and assist in operational process improvements.
• Assist in the creation, implementation, and maintenance of cross-functional training, work instructions, best practices, and procedures to ensure consistency with customer needs, company goals, and industry best practices.
• Identify and communicate resource needs and gaps for successful deployments.
• Continually assess service performance levels and take timely action to remove performance barriers and reinforce procedures, policies, and guidelines.
• Work with the engineering, service, and production teams to develop and manage preventative and predictive maintenance schedules including part consumption and order tracking along with long term forecasting.
• Engage in cross-department communication to address emergent issues and service needs.
• Support engineering and operations with testing and performance management.
• Other activities as defined by manager to ensure successful deployments/events.
• This remotely-based role requires extensive travel (75-100%).

Skills

Mechatronics troubleshooting

Excellent hand tool skills

Analytical communication

SOP adherence

Travel readiness

Customer communication

Education

Bachelor's degree or equivalent technical degree or experience

Tools

Jira

Confluence

Google Suite

Linux Operating System

Job description

Agility Robotics is seeking a Senior Deployment Specialist to support on-site robot operations, troubleshooting, and deployment across customer sites and media events. You’ll collaborate with engineering, service, and production teams to maintain high-performance deployments.

The role requires a degree or equivalent technical experience, strong hands-on skills, and willingness to travel 75–100%. This is an onsite role in Salem (and Pittsburgh) with a competitive salary and benefits package.