Senior Risk Claims Manager - Remote Potential

CrossCountry Freight Solutions Inc; San Antonio (TX); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, Vision, Dental, Supplemental,

Job summary

CrossCountry Freight Solutions Inc. seeks a Risk Claims Manager to oversee auto liability and workers’ compensation claims. This exempt role handles property and auto damage claims, ensuring proper settlements, legal reviews, and investigations in line with company policy.

The position may be remote and is based in the United States. The successful candidate will manage return-to-work documentation, collaborate with insurers, and implement loss-reduction measures.

Qualifications

• At least seven (7) years of extensive claims experience in a senior-level, individual-contributor role.
• Strong knowledge of liability claims administration and litigation avoidance.
• Thorough understanding of complex medical treatments, tort, venue, and jurisdictional matters, with highly developed investigative and analytical skills.
• Demonstrated success exercising independent decision-making, problem-solving, and negotiation skills.
• Ability to collaborate effectively with cross-functional teams.
• Excellent verbal and written communication, presentation, interpersonal, and analytical skills.

Responsibilities

• Personally investigate and manage the company’s claims; work with insurance companies to set claim reserves.
• Identify claims that require escalation to the insurance company during intake and gather information for resolution.
• Directly manage property damage, auto damage, and workers’ compensation claims; engage defense counsel as needed.
• Provide excellent customer service when speaking with insureds/claimants by phone.
• Prepare statistical reports of claims activity and lead claim file reviews as requested.
• Ensure the company takes appropriate measures to minimize claim losses and comply with government regulations.
• Create a positive and productive work atmosphere by communicating professionally with all employees.
• Other duties as assigned.

Skills

Independent decision-making

Negotiation skills

Analytical skills

Cross-functional collaboration

Verbal and written communication

Claims management

Customer service

Microsoft Word

Microsoft Excel

Windows OS

Tools

Microsoft Word

Microsoft Excel

Windows OS

Job description

CrossCountry Freight Solutions Inc. seeks a Risk Claims Manager to oversee auto liability and workers’ compensation claims. This exempt role handles property and auto damage claims, ensuring proper settlements, legal reviews, and investigations in line with company policy.

The position may be remote and is based in the United States. The successful candidate will manage return-to-work documentation, collaborate with insurers, and implement loss-reduction measures.