Senior RevOps Manager — Salesforce & HubSpot Expert

directive; Michigan; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Unlimited PTO

Remote-first company

Annual bonus

Competitive health plans

401(k) plan

Job summary

Directive Consulting seeks an Associate Director, Revenue Operations to lead a client‑facing RevOps team and scale our Revenue Operations practice. You will guide architecture, audits, and implementations across Salesforce, marketing automation, and HubSpot while maintaining hands‑on contributions.

You will partner with leadership to drive high‑quality delivery, mentor strategists, and identify expansion opportunities across multiple client engagements in a remote‑first setup.

Qualifications

• 5+ years of experience in Revenue Operations, CRM consulting, Marketing Operations, Salesforce consulting, or related discipline.
• Experience in agency/consultancy environments supporting multiple client engagements.
• 1–2+ years of direct people management or formal team leadership experience.
• Active Salesforce Administrator Certification.
• Strong hands‑on experience with Salesforce Sales Cloud administration, design, implementation, optimization, and troubleshooting.
• Experience leading complex Salesforce or RevOps engagements (implementations, audits, migrations, integrations, optimization).
• Hands‑on experience with at least one marketing automation platform outside Salesforce Sales Cloud (HubSpot Marketing Hub, Marketo, or Account Engagement/Pardot).
• Strong understanding of CRM and marketing automation systems across lead lifecycle management, routing, automation, integrations, attribution, reporting, and data governance.
• Experience leading client discovery, diagnosing challenges, and translating findings for senior stakeholders.
• Experience scoping consulting engagements (deliverables, effort, assumptions, dependencies, scope boundaries).
• Experience supporting new business, pitches, cross‑sell, or account expansion.
• Excellent written and verbal communication with executive presence.

Responsibilities

• Manage and mentor a team of Revenue Operations Solution Engineers with workload management, coaching, and performance support.
• Serve as an escalation point for complex client and technical challenges.
• Own or oversee strategic client relationships, ensuring strong communication, delivery quality, and satisfaction.
• Lead and support audits, implementations, integrations, and optimization projects for Salesforce, HubSpot, and marketing automation.
• Provide hands‑on expertise across Salesforce Sales Cloud, Account Engagement/Pardot, and HubSpot Marketing Hub.
• Design lifecycle architecture, lead management, routing, automation, CRM/MAP integrations, attribution, reporting, and data governance.
• Translate complex findings into clear recommendations for executives and non‑technical stakeholders.
• Review strategist work for technical accuracy and quality before delivery to clients.
• Partner with Account Directors to identify expansion and cross‑sell opportunities.
• Support scoping, solution design, and new business conversations for RevOps opportunities.
• Develop repeatable processes, playbooks, and technical standards as the practice scales.
• Maintain visibility into project health, capacity, and delivery risks.

Skills

People leadership

Client relationship management

Salesforce expertise

Marketing automation

Strategic thinking

Executive presentation

Team coaching

Education

Active Salesforce Administrator Certification

Tools

Salesforce Sales Cloud

HubSpot Marketing Hub

Pardot/Account Engagement

Job description

Directive Consulting seeks an Associate Director, Revenue Operations to lead a client‑facing RevOps team and scale our Revenue Operations practice. You will guide architecture, audits, and implementations across Salesforce, marketing automation, and HubSpot while maintaining hands‑on contributions.

You will partner with leadership to drive high‑quality delivery, mentor strategists, and identify expansion opportunities across multiple client engagements in a remote‑first setup.