Senior Revenue Ops Lead — Hybrid & AI-Driven Analytics

Manhattan Associates; Atlanta (GA); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

401(k) with company match

Global growth path

Hybrid work options

Volunteer opportunities

Job summary

Manhattan Associates is seeking a Senior Revenue Operations Analyst, Performance & Insights to translate GTM data into trusted analysis and executive-ready narratives. You will drive analytics across pipeline health, forecasting, win rates, renewal signals, dashboards, and business review reporting for Sales, CXO, and Finance.

The ideal candidate combines strong BI, SaaS metrics fluency, and practical use of automation and AI tools to improve reporting scale, forecast visibility, and decision

Qualifications

• 5+ years of experience in Revenue Operations, Sales Analytics, GTM Analytics, Revenue Strategy, Sales Finance, Business Intelligence, or related analytical roles supporting B2B enterprise technology or SaaS sales motions.
• Strong BI and data capability with hands-on experience using SQL and tools such as Tableau, Power BI, Sigma, Salesforce reporting, Excel, or comparable analytics platforms.
• Deep understanding of SaaS and revenue metrics, including ARR, bookings, pipeline, forecast, conversion, coverage, productivity, win rates, sales cycle, NRR, GRR, renewals, and expansion.
• Proven ability to build executive-ready narratives that connect data to commercial implications, operating risks, performance drivers, and recommended management actions.

Responsibilities

• Construct and manage forecast analytics, including commit, best case, pipeline, forecast movement, slippage, close-date movement, forecast accuracy trends, manager forecast behavior, risk identification, and upside analysis.
• Build and maintain pipeline analytics covering pipeline creation, coverage ratios, stage conversion, stage aging, source quality, product mix, segment/region performance, velocity, and sufficiency versus target.
• Develop revenue performance reporting across bookings, ARR, new logo versus expansion, seller productivity, win rates, average deal size, sales cycle, discounting trends, and segment, geography, or product performance.
• Create executive dashboards and review materials for the COO, Sales leadership, CXO, and Finance relating to QBRs, MBRs, forecast reviews, pipeline discussions, and ad-hoc leadership requests.
• Write performance narratives, not just charts, by synthesizing trends, root causes, risks, opportunities, and recommended actions that leaders can use to drive execution.
• Support annual and quarterly GTM planning analytics including territory coverage, quota support, capacity modeling, productivity assumptions, account prioritization, segment performance, and expansion whitespace.
• Build customer lifecycle and expansion insight by incorporating renewal risk signals, adoption indicators, customer health inputs, implementation handoff metrics, expansion propensity, and NRR/GRR visibility.
• Partner with the RevOps Systems & Process owner to align KPI definitions, Salesforce reporting logic, source data quality, dashboard governance, and the operating cadence for revenue inspection.
• Automate and govern reporting assets through QA routines, metric validation, refresh monitoring, documentation, self-service enablement, and controlled updates to business logic.
• Apply AI and advanced analytics responsibly to accelerate insight generation, detect anomalies, validate forecast changes, summarize performance drivers, and reduce recurring manual reporting effort.

Skills

SQL

Tableau

Power BI

Sigma

Salesforce reporting

Excel

Education

Bachelor's degree in Finance, Business, Economics, Analytics, Information Systems, or a related field

Tools

Salesforce

Excel

Job description

Manhattan Associates is seeking a Senior Revenue Operations Analyst, Performance & Insights to translate GTM data into trusted analysis and executive-ready narratives. You will drive analytics across pipeline health, forecasting, win rates, renewal signals, dashboards, and business review reporting for Sales, CXO, and Finance.

The ideal candidate combines strong BI, SaaS metrics fluency, and practical use of automation and AI tools to improve reporting scale, forecast visibility, and decision