Senior Revenue Ops & Analytics Lead

Candidate; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

Coursera + Udemy is seeking an analytical and collaborative Senior Revenue Operations Manager to support its enterprise business across the Americas. You will partner with regional sales leaders and the global Revenue Operations team to improve forecast accuracy, strengthen pipeline management, and turn data into actionable insights.

This hands-on role will own regional processes, including forecasting, performance reporting, and business reviews, while helping sales teams work more efficiently.

Qualifications

• Sales Operations: core discipline for optimizing sales processes and supporting teams.
• Business Analytics: essential for analyzing pipeline, forecasting, and performance data.
• Strategic Sales Partnership: building relationships with sales leaders to translate insights into actions.

Responsibilities

• Serve as a trusted operations partner to AMER sales leaders, providing insights and recommendations that support revenue growth and business performance.
• Manage the regional forecasting cadence across new business, expansion, and renewals; challenge assumptions, identify risks and upside, and improve forecast accuracy.
• Analyze pipeline coverage, creation, conversion, deal progression, and sales productivity to identify trends and recommend actions to close performance gaps.
• Drive pipeline hygiene and CRM data quality through clear reporting, regular follow-up, and accountability with sales managers and representatives.
• Design, build, and maintain dashboards and reports to give leaders and sellers reliable visibility into performance, pipeline health, and priority actions.
• Prepare analyses and concise business narratives for monthly and quarterly business reviews, translating findings into clear recommendations for leadership.
• Partner with Sales, Marketing, Customer Success, Finance, and global Revenue Operations to align on metrics, reporting, and regional business priorities.
• Support territory and account planning, target setting, and coverage analysis in partnership with sales leadership and central planning teams.
• Identify, build, and implement AI-assisted workflows and automation that reduce manual reporting, improve data quality, and streamline recurring sales operations processes.
• Use tools such as Gong and Claude to surface deal insights, support pipeline reviews, and accelerate analysis; validate AI-generated outputs before using them in business decisions.
• Support the standardization of processes, reporting, and tools across teams.

Skills

Sales Operations

Business Analytics

Strategic Sales Partnership

Job description

Coursera + Udemy is seeking an analytical and collaborative Senior Revenue Operations Manager to support its enterprise business across the Americas. You will partner with regional sales leaders and the global Revenue Operations team to improve forecast accuracy, strengthen pipeline management, and turn data into actionable insights.

This hands-on role will own regional processes, including forecasting, performance reporting, and business reviews, while helping sales teams work more efficiently.