Senior Revenue Cycle Performance Leader (Remote)

Experity, Inc.; Wisconsin; Hybride; USD 85 000 - 120 000; Plein temps

Avantages offerts par ce poste

Remote work options

Competitive pay

401(k) plan

Résumé du poste

Experity, Inc. is seeking a Senior Revenue Cycle Performance Manager to lead client engagement strategies focused on retention and success in RCM services.

You will build strong relationships with client leaders and act as a trusted advisor to align performance with business objectives. The role emphasizes driving revenue retention, growth opportunities, and performance improvements across multi-site healthcare clients, including collaboration with Billing Ops and AR teams.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Seven years of progressive experience in healthcare revenue cycle management with expertise in complex client performance and financial outcomes.
• Experience in health services, RCM outsourcing, or healthcare SaaS.
• Experience with multi-site or enterprise healthcare organizations.

Responsabilités

• Develop and execute a comprehensive client engagement strategy focused on retention and client success for RCM services.
• Build trusted relationships with revenue cycle, finance, and operational leaders at client organizations.
• Act as a trusted advisor, aligning RCM performance with client business objectives.
• Drive client advocacy, references, and long-term partnerships.
• Monitor service delivery metrics including days in AR, denial rate, and collection performance.
• Ensure rapid resolution of service issues impacting client cash flow.
• Translate client expectations into operational SLAs, KPIs, and performance standards.
• Lead performance turnaround strategies for underperforming clients.
• Partner closely with Billing Operations, Coding, Denials, and AR teams to ensure consistent service delivery.
• Translate performance insights into actionable recommendations and strategies.

Connaissances

Client engagement

RCM analytics

Stakeholder management

Strategic planning

Formation

Bachelor's degree or equivalent

7 years in healthcare revenue cycle

Description du poste

Experity, Inc. is seeking a Senior Revenue Cycle Performance Manager to lead client engagement strategies focused on retention and success in RCM services.

You will build strong relationships with client leaders and act as a trusted advisor to align performance with business objectives. The role emphasizes driving revenue retention, growth opportunities, and performance improvements across multi-site healthcare clients, including collaboration with Billing Ops and AR teams.