Senior Revenue Cycle Lead — Denials & Lab Billing

North West Labs Ltd.; Southfield (MI); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Vision insurance

Job summary

North West Labs Ltd. seeks a Revenue Cycle Representative Lead to guide day-to-day billing operations, monitor KPI performance, and mentor a team of Revenue Cycle Representatives.

You will lead denial management, claim follow-up, and payer relations, while ensuring timely cash posting and compliance with payer requirements across commercial, Medicare, and Medicaid payers. Collaborating with leadership and cross-functional units, you will drive process improvements, workflow efficiency, and staff

Qualifications

• High School Diploma or GED; Associate degree preferred.
• 3+ years healthcare revenue cycle experience.
• Experience with commercial, Medicare, Medicaid, and Managed Medicaid payers.
• Strong knowledge of medical billing, claims adjudication, reimbursement methodologies and payer regulations.
• Proficiency with billing systems, payer portals, Microsoft Office and reporting tools.

Responsibilities

• Lead revenue cycle operations and KPI monitoring.
• Escalate and resolve complex billing, payer, and denial issues.
• Mentor Revenue Cycle Representatives and support onboarding/training.
• Oversee denial management, appeals, and recovery efforts.
• Collaborate with cross-functional teams to improve cash flow and accuracy.

Skills

Healthcare revenue cycle knowledge

Analytical skills

Communication

Leadership

Team mentoring

Education

Associate Degree in Healthcare Administration, Business, or related field

Tools

Billing systems

Payer portals

Microsoft Office

Reporting tools

Job description

North West Labs Ltd. seeks a Revenue Cycle Representative Lead to guide day-to-day billing operations, monitor KPI performance, and mentor a team of Revenue Cycle Representatives.

You will lead denial management, claim follow-up, and payer relations, while ensuring timely cash posting and compliance with payer requirements across commercial, Medicare, and Medicaid payers. Collaborating with leadership and cross-functional units, you will drive process improvements, workflow efficiency, and staff