Revenue Cycle Manager: Denials & Billing Leader

Moses Lake Community Health Center; Moses Lake (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Mlchc is seeking a Revenue Cycle Manager to lead the Patient Financial Services billing team in Moses Lake, WA. The role focuses on AR management, claims submission, and denials resolution, working with department leaders to build strong cross-functional partnerships and drive service excellence.

The ideal candidate will guide training initiatives, monitor KPIs, ensure regulatory compliance, and support continuous improvement across the revenue cycle.

Responsibilities

• Manage billing staff to ensure accuracy and compliance with regulatory guidelines.
• Submit, track, and follow up on insurance claims to minimize denials.
• Identify and address reasons for claim denials to prevent future occurrences.
• Develop training programs and job aids for new hires and existing staff.
• Conduct ongoing training on pre-claims processes, regulatory changes and customer service.
• Monitor KPIs such as accounts receivable days, denial rates, and collection targets.
• Ensure billing practices comply with federal, state, local regulations and payer guidelines.
• Collaborate with Coding Supervisor and Medical CCR Managers to streamline pre-claims operations.
• Provide leadership to staff to promote a respectful workplace.
• Contribute to leadership forums and keep policies updated.
• Manage department HR functions and align with MLCHC mission.
• Provide excellent service to MLCHC team and communicate strategic goals.
• Monitor department expenses per Finance guidelines.
• Participate in Quality Improvement efforts.

Job description

Mlchc is seeking a Revenue Cycle Manager to lead the Patient Financial Services billing team in Moses Lake, WA. The role focuses on AR management, claims submission, and denials resolution, working with department leaders to build strong cross-functional partnerships and drive service excellence.

The ideal candidate will guide training initiatives, monitor KPIs, ensure regulatory compliance, and support continuous improvement across the revenue cycle.