Senior Retirement Services Payroll Operations Manager

Automatic Data Processing, Inc.; El Paso (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Matched Retirement Savings

Wellness Program

Short/Long-Term Disability

Charitable Match

Holidays

Personal Days

Volunteer Time Off

Job summary

ADP is seeking a Manager of Retirement Services Payroll Operations and Service to lead a team delivering client service, payroll integration implementations, and technology-driven solutions. You will drive operational excellence, oversee complex initiatives, and partner with leaders to align strategy with scalable results.

The role combines people leadership, project management, and technical consulting to improve client outcomes and mitigate risk while supporting organizational growth.

Qualifications

• Bachelor’s degree in business, IT, HR, or related field.
• 4+ years of experience in Retirement/Payroll services or related domains.
• 3+ years of leadership experience managing teams.
• Strong project management and stakeholder management abilities.

Responsibilities

• Lead and develop a team delivering client service and payroll integrations.
• Oversee operational performance, productivity, and quality.
• Provide strategic oversight for payroll integration and technology updates.
• Lead cross-functional projects and drive process improvements.

Skills

People leadership

Payroll operations

Client service

Project management

Technical consulting

Payroll integration

Regulatory compliance

Data analysis

Excel proficiency

AI tools usage

Education

Bachelor's degree in business or IT

Tools

Microsoft Excel

Job description

ADP is seeking a Manager of Retirement Services Payroll Operations and Service to lead a team delivering client service, payroll integration implementations, and technology-driven solutions. You will drive operational excellence, oversee complex initiatives, and partner with leaders to align strategy with scalable results.

The role combines people leadership, project management, and technical consulting to improve client outcomes and mitigate risk while supporting organizational growth.