Senior Retirement Communications Strategist

Empower Retirement, LLC; Kansas; Hybrid; USD 96,000 - 136,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition reimbursement

Casual dress

Paid time off

Volunteer time

Parental leave

BRGs

Job summary

Empower Retirement, LLC seeks a Senior Participant Communication Strategist to lead multi-channel communications for top clients in the Large/Mega/Not-For-Profit market. You will manage campaigns, budgets, timelines and quality across the service team.

Role combines retirement industry expertise with strategic communications, ensuring regulatory compliance and effective client management. Strong writing and presentation skills are essential.

Qualifications

• Bachelor’s degree in marketing, business, journalism, communications, finance or relevant field.
• Master’s degree preferred.
• Retirement industry experience; typically, a minimum of seven years, including knowledge of defined contribution, defined benefit, non-qualified plans and financial services industry, including relevant regulatory compliance.
• Retirement communications experience; typically, a minimum of seven years, including experience with required and discretionary communication deliverables.

Responsibilities

• Develops, implements, manages and measures the participant communications strategy (multi-touch and multi-channel) for Empower's most high-profile and complex clients in the Large/Mega/Not-For-Profit market.
• Combines financial services acumen with strategic communications, product knowledge, and client management to help improve retirement readiness.
• Ensures client satisfaction while managing client profitability with the entire service team.
• Responsible for accurate and timely communications relating to plan activity, as well as more strategic action-based campaigns to assist with changing participant behavior.
• Helps to improve financial education and overall participant wellness through creative tools; often spearheading the development of new resources.

Skills

Project management

Client management

Presentation skills

Negotiation

Adaptability

Multichannel communications

Salesforce

Microsoft Office

Strong writing

Education

Bachelor’s degree in marketing, business, journalism, communications, finance or relevant field

Master’s degree preferred

Tools

Microsoft Office

Salesforce

Job description

Empower Retirement, LLC seeks a Senior Participant Communication Strategist to lead multi-channel communications for top clients in the Large/Mega/Not-For-Profit market. You will manage campaigns, budgets, timelines and quality across the service team.

Role combines retirement industry expertise with strategic communications, ensuring regulatory compliance and effective client management. Strong writing and presentation skills are essential.