Senior Retail Tech & AI Operations Analyst

Tapestry, Inc.

New York (NY)

On-site

USD 100,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Tapestry, Inc. is seeking a Senior Analyst, Retail Technology to drive the Store Experience Transformation across global store environments. You will deploy and support technologies such as POS, RFID, and mobile platforms, partnering with infrastructure, InfoSec, and engineering teams.

The role emphasizes security, PCI-DSS compliance, and agile delivery, with opportunities to scale solutions globally and contribute to AI-enabled operations while maintaining reliability and governance standards.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)

Responsibilities

Support deployment and configuration of retail technologies across store environments.
Administer and support end-user devices and identity management.
Ensure security and PCI-DSS compliance in store technology.
Collaborate with global teams to deliver scalable retail tech solutions.
Apply Agile/Scrum methods to project delivery.