Senior Retail Strategy & Analytics Lead

Toshiba Global Commerce Solutions; Durham (NC); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Group health coverage (medical, dental

Vision

401(k) with company match

Life insurance

Pet Insurance

Employee discounts

Generous paid holidays/vacation/sick

Job summary

Toshiba Global Commerce Solutions, based in Research Triangle Park, NC, seeks a Principal Technical Business Analyst. You will lead large client engagements, facilitate executive workshops, and mentor analysts to deliver clear, actionable requirements.

You will translate client needs into product requirements and guide decisions using proven functionality where possible. With deep retail knowledge and a solid technical background, you will shape delivery across cross‑functional teams, support

Qualifications

• 12+ years of experience as a Technical Business Analyst.
• Extensive experience with software development teams and projects.
• Excellent written and verbal communication skills.
• Exceptional analytical and logical problem‑solving abilities.
• Strong leadership and mentorship capabilities.
• Experience in Agile development; understanding of waterfall methodologies.
• Experience creating product documentation.
• Fluent English speaking and writing.

Responsibilities

• Lead large, complex client engagements and ensure requirements align to business value.
• Build trusted advisor relationships with clients and project teams.
• Conduct interviews, surveys, and workshops to uncover the why behind needs.
• Advocate for Toshiba products while guiding scope and decisions.
• Mentor and review the work of business analysts on projects.

Skills

Technical BA experience

Leadership

Stakeholder management

Agile methodologies

Communication

Mentorship

Retail POS domain

Ownership

Problem solving

Education

Bachelor's degree

Job description

Toshiba Global Commerce Solutions, based in Research Triangle Park, NC, seeks a Principal Technical Business Analyst. You will lead large client engagements, facilitate executive workshops, and mentor analysts to deliver clear, actionable requirements.

You will translate client needs into product requirements and guide decisions using proven functionality where possible. With deep retail knowledge and a solid technical background, you will shape delivery across cross‑functional teams, support