Senior Retail Sales & Guest Experience Lead

Bob's Discount Furniture; Avon (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hourly pay with uncapped commissions

First-year earnings $45,000-$65,000

Job summary

Bob's Discount Furniture in Avon, IN is seeking a Senior Retail Guest Experience Sales Specialist to lead, engage customers, and guide a personalized shopping journey. You'll leverage product knowledge and The Bob's Way values to meet home furnishing needs while supporting showroom operations.

This in-store role requires flexible availability, including evenings, weekends, and holidays. You will contribute to team development, safety protocols, and daily store performance, earning through

Qualifications

• Must be able to engage and serve customers in a fast-paced, sales-driven environment.
• Track record of achieving personal or team goals.
• Must be at least 18 years old to be considered for employment.

Responsibilities

• Lead and guide customers through a personalized shopping journey on the showroom floor.
• Support team development, safety protocols, and daily store operations.
• Utilize product knowledge and The Bob's Way values to drive customer satisfaction.

Skills

Customer service

Relationship building

Sales engagement

Analytical thinking

Team collaboration

Self-leadership

Effective communication

Active listening

Handling concerns

Tools

CRM

Tablets

POS systems

Job description

Bob's Discount Furniture in Avon, IN is seeking a Senior Retail Guest Experience Sales Specialist to lead, engage customers, and guide a personalized shopping journey. You'll leverage product knowledge and The Bob's Way values to meet home furnishing needs while supporting showroom operations.

This in-store role requires flexible availability, including evenings, weekends, and holidays. You will contribute to team development, safety protocols, and daily store performance, earning through