Senior Retail Program Director | Enterprise Implementations

Adrenaline Agency; Portsmouth (NH); On-site; USD 140,000 - 190,000; Full time

Job summary

Adrenaline Agency seeks a Program Director to lead a team of Retail Program Managers responsible for delivering complex, multi-site retail implementations and transformations within a broad product portfolio.

The role provides strategic leadership, governance, and oversight across enterprise programs, driving financial performance and best-in-class client outcomes while ensuring on-time, on-budget delivery and high-quality results. Travel may be required.

Qualifications

• 10+ years of program management experience in client-facing environments.
• Experience leading enterprise-level, multi-site programs with scope, schedule, budget, and quality accountability.
• Strong executive communication and stakeholder management across cross-functional teams.
• Experience leveraging AI-powered productivity tools for reporting and analysis.
• Expertise in governance, process improvement, and data-driven decision-making.
• Ability to drive strategic initiatives and deliver results in a fast-paced environment.

Responsibilities

• Lead a high-performing team of Retail Program Managers to deliver complex enterprise programs.
• Provide governance and oversight for multiple programs with financial accountability.
• Build executive-level client relationships and act as trusted advisor to drive outcomes.
• Establish standards, metrics, and scalable delivery practices across programs.
• Monitor KPIs, dashboards, and reporting to inform decisions and ensure delivery excellence.
• Travel as required to support program and client needs.

Skills

Leadership

Stakeholder engagement

Executive communication

Strategic planning

Cross-functional collaboration

Risk management

Change management

Data-driven decision making

Program governance

Financial acumen

Tools

AI productivity tools

Job description

Adrenaline Agency seeks a Program Director to lead a team of Retail Program Managers responsible for delivering complex, multi-site retail implementations and transformations within a broad product portfolio.

The role provides strategic leadership, governance, and oversight across enterprise programs, driving financial performance and best-in-class client outcomes while ensuring on-time, on-budget delivery and high-quality results. Travel may be required.