Senior Retail Power Operations Manager

AES; Houston (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

AES Corporation is seeking a Manager, Retail Operations to oversee day-to-day operations for a retail electricity portfolio, ensuring reliable service and regulatory compliance across multiple markets. You will coordinate enrollment, load obligations, scheduling, and settlements, while maintaining strong relationships with utilities and market operators.

The role requires deep retail electricity operations experience, ISO/RTO market knowledge, and the ability to drive process improvements in a

Qualifications

• Bachelor’s degree and 5+ years of retail experience in ERCOT and/or PJM load management.
• Strong understanding of wholesale and retail power markets, including load, scheduling, metering, settlements, and market transactions.
• Strong communication and relationship-management skills, especially with external market and utility stakeholders.
• Preferred experience with EDI transactions, meter data management, energy management systems, or retail energy platforms.

Responsibilities

• Lead the integration of new load contracts, including required market participation registrations and regulatory filings.
• Coordinate customer enrollment, load-serving obligations, scheduling requirements, and related operational activities.
• Work with utility and ISO/RTO personnel to resolve operational issues, including meter data, load discrepancies, EDI issues, and settlements.
• Participate in utility and ISO/RTO meetings, working groups, market calls, stakeholder discussions, and industry forums, as appropriate.
• Maintain strong relationships with utility account representatives, market operators, transmission/distribution providers, and third-party service providers.
• Manage daily operations supporting the company’s retail electricity portfolio across relevant utility territories and wholesale power markets.
• Coordinate with Trading, Origination, and Market Operations to ensure retail load obligations are properly managed.
• Establish and maintain operating procedures, controls, and workflows that improve accuracy, reliability, and scalability.
• Develop and maintain processes to monitor market deadlines and operational obligations.
• Partner with Settlements and Finance teams to ensure accurate utility and ISO/RTO settlement data.
• Oversee the integrity and timely flow of operational data between utilities, ISOs/RTOs, internal systems, and third-party providers.
• Ensure retail operations comply with applicable utility tariffs, ISO/RTO rules, state requirements, market protocols, and company policies.
• Identify operational risks and develop mitigation strategies with Risk, Legal, Regulatory, and Compliance teams.
• Support the structuring and execution of retail supply agreements and long-term contracts.
• Prepare internal approval materials in collaboration with the broader team.

Skills

Retail electricity operations

Communication skills

Relationship management

Education

Bachelor’s degree

Tools

EDI transactions

Meter data management

Energy management systems

Retail energy platforms

Job description

AES Corporation is seeking a Manager, Retail Operations to oversee day-to-day operations for a retail electricity portfolio, ensuring reliable service and regulatory compliance across multiple markets. You will coordinate enrollment, load obligations, scheduling, and settlements, while maintaining strong relationships with utilities and market operators.

The role requires deep retail electricity operations experience, ISO/RTO market knowledge, and the ability to drive process improvements in a