Senior Retail Manager, Campus Dining – Hybrid

University of Michigan; Ann Arbor (MI); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Generous benefits package

Hybrid work options

Job summary

The University of Michigan is seeking an experienced operations leader to oversee daily operations of multiple on-campus retail cafes, c-stores, and pantries. You will drive sales, ensure food production standards, manage inventory and staff relations, and collaborate on sustainability and local partnerships.

You will report to the Director of Retail Operations, lead recruiting and training, and manage budgets to deliver excellent customer experiences and aligned outcomes.

Qualifications

• Bachelor's degree in a relevant field or 6+ years of equivalent experience.
• Minimum 6-8 years of operational management experience in retail or hospitality at the management level.
• Eligible to work in the United States of America.

Responsibilities

• Support the Assistant Director in managing multiple Michigan Dining Retail operations.
• Develop operational procedures, food production standards and menu guidelines.
• Lead programs in sustainability, inclusive excellence, student learning and engagement, partnerships.
• Oversee Local Flavors program and liaison with restaurant partners.
• Ensure compliance with health, safety, and service standards; manage revenues and expenses.

Skills

Food Service Management

Operational Management

Staff Management

Education

B.A. or B.S. in Food Service Management/Culinary Arts

Nutrition or Business

Equivalent experience

Job description

The University of Michigan is seeking an experienced operations leader to oversee daily operations of multiple on-campus retail cafes, c-stores, and pantries. You will drive sales, ensure food production standards, manage inventory and staff relations, and collaborate on sustainability and local partnerships.

You will report to the Director of Retail Operations, lead recruiting and training, and manage budgets to deliver excellent customer experiences and aligned outcomes.