Senior Operations Manager - Campus Dining & Retail

Bon Appétit Management Company; Salem (OR); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Life Insurance

Job summary

Bon Appetit is seeking an Assistant General Manager to partner with the General Manager and oversee a high-volume collegiate dining and retail operation. The role covers residential dining, retail locations, and catering while ensuring guest experiences, financial performance, operational excellence, and food safety standards.

The successful candidate will be a visible, hands-on leader who thrives in a fast-paced environment, developing teams, driving engagement, and delivering exceptional

Qualifications

• 3-5+ years of progressive food service, hospitality, retail, or dining operations management experience.
• Experience leading teams within higher education dining, corporate dining, hospitality, restaurants, hotels, or other large-scale food service environments.

Responsibilities

• Oversee day-to-day operations across residential dining, retail, and catering to ensure guest satisfaction.
• Coach, develop, and lead a team of supervisors and hourly staff.
• Manage labor and food cost controls to meet budget expectations.
• Support catering operations for campus events and VIP functions.

Skills

Ops management

Higher ed dining

Team leadership

Budgeting

Education

Hospitality degree

Foodservice mgmt

Tools

CaterTrax

MS Office

Job description

Bon Appetit is seeking an Assistant General Manager to partner with the General Manager and oversee a high-volume collegiate dining and retail operation. The role covers residential dining, retail locations, and catering while ensuring guest experiences, financial performance, operational excellence, and food safety standards.

The successful candidate will be a visible, hands-on leader who thrives in a fast-paced environment, developing teams, driving engagement, and delivering exceptional