Senior Restoration Technician & Team Lead

ServiceMaster Restore®; Indianapolis (IN); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Free uniforms

Training & development

401(k)

Paid time off

Job summary

ServiceMaster Restore is seeking a field supervisor to monitor and inspect disaster restoration tasks, ensuring drying, demolition and related activities are completed to standards. You will prepare documentation, explain steps to customers, and supervise technicians on site to maintain safety and quality.

The role requires knowledge of the disaster restoration industry, strong problem solving and customer service skills, and a valid driver’s license.

Qualifications

• Knowledge of disaster restoration industry.
• Strong problem solving and customer service skills.
• Valid driver's license and satisfactory driving record.
• Certifications: ASD and WRT are preferred.

Responsibilities

• Monitor and inspect restoration tasks to ensure completion of drying, demolition and related activities.
• Prepare and review notes, photos, and documents according to company policies.
• Explain processes to customers and outline next steps toward resolution.
• Supervise technicians on site, ensuring safety and operational standards are met.
• Retrieve work orders, load equipment, and manage job site readiness.
• Ensure timely communication of job activities with customers and staff.
• Ensure documentation is completed and signed for insurance reimbursement.

Skills

Disaster restoration knowledge

Safety compliance

Customer service

Problem solving

Education

High school diploma

Tools

Tablet data entry

Job description

ServiceMaster Restore is seeking a field supervisor to monitor and inspect disaster restoration tasks, ensuring drying, demolition and related activities are completed to standards. You will prepare documentation, explain steps to customers, and supervise technicians on site to maintain safety and quality.

The role requires knowledge of the disaster restoration industry, strong problem solving and customer service skills, and a valid driver’s license.