Senior Restaurant Operations Manager

The Post Oak; Amarillo (TX); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Training program

Career development

Employee discounts on dining, retail,

Health benefit plans

Dental, vision, life, disability, FSA,

401(k)

Paid time off

Monthly discretionary bonus potential

Job summary

The Post Oak in Amarillo is seeking a seasoned restaurant leader to oversee daily operations, elevate guest experience, and drive financial performance in a high-volume setting.

Ideal candidates bring substantial front-of-house expertise, strong interpersonal and conflict-resolution skills, and a proven track record of managing teams, schedules, and budgets in a full-service environment.

Qualifications

• At least 2+ years of senior level management experience in a full-service, high-volume dining establishment.
• Extensive front of house knowledge; Advanced knowledge of financial aspects.
• Stable and progressive work history; Strong work ethic.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs across food, beverage, supply, utility, and labor.
• Assist the General Manager with financial (invoices, reporting) and payroll admin duties.
• Maintain professional restaurant image, cleanliness, uniforms, and appearance standards.
• Ensure positive guest service; investigate complaints and turn dissatisfied guests into return guests.
• Manage shifts, scheduling, planning, and ensure high-quality food and service.
• Provide direction to employees, develop performance through ongoing feedback and reviews.

Skills

Front of house knowledge

Financial acumen

Interpersonal skills

Conflict resolution

Job description

The Post Oak in Amarillo is seeking a seasoned restaurant leader to oversee daily operations, elevate guest experience, and drive financial performance in a high-volume setting.

Ideal candidates bring substantial front-of-house expertise, strong interpersonal and conflict-resolution skills, and a proven track record of managing teams, schedules, and budgets in a full-service environment.