Senior Restaurant Operations Leader | Growth & Impact

Workstream; Maple Valley (WA); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health, dental, vision, and life insurance

401(k) matching plan

Employee discounts

Leadership mentorship

Job summary

Chick-fil-A Maple Valley is seeking a Director of Operations to lead restaurant performance and operational excellence. This senior leadership position involves overseeing daily operations, managing a team, and driving business metrics while ensuring food quality and safety.

The ideal candidate will have at least 3 years of leadership experience, strong decision-making skills, and an accountability mindset. The role offers competitive pay with performance-based bonuses and a supportive work environment.

Qualifications

• 3+ years of leadership experience, preferably multi-unit or senior leadership.
• Proven ability to inspire and develop leaders.
• High ownership and accountability mindset.

Responsibilities

• Oversee daily operations across Front of House, Back of House, and Drive-Thru.
• Lead, coach, and develop a team of Directors, Managers, and Team Leaders.
• Drive key business metrics including sales, transaction count, labor, and profitability.
• Execute business initiatives aligned with growth and operational goals.

Skills

Leadership Skills

Business Acumen

Decision-Making Skills

Organizational Skills

Analytical Skills

Job description

Chick-fil-A Maple Valley is seeking a Director of Operations to lead restaurant performance and operational excellence. This senior leadership position involves overseeing daily operations, managing a team, and driving business metrics while ensuring food quality and safety.

The ideal candidate will have at least 3 years of leadership experience, strong decision-making skills, and an accountability mindset. The role offers competitive pay with performance-based bonuses and a supportive work environment.