Senior Restaurant Ops Leader - Growth & Strategy

Chick-fil-A Reynoldsburg; Reynoldsburg (OH); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Health Insurance

401k

Tuition Reimbursement

Paid Time Off

Job summary

Chick-fil-A Reynoldsburg is seeking a Restaurant Director to provide operational oversight and strong leadership for a large team. This role blends management, planning, and strategy to grow the business while delivering world-class service.

You will lead a fast-paced operation, mentor staff, and collaborate with directors to enhance guest experience, food safety, and performance metrics. A growth-minded leader is encouraged to apply.

Qualifications

• Bachelor’s degree preferred (not required).
• Proven leadership experience with team development.
• Organized and detail-oriented with strong follow-through.
• Result-oriented in a fast-paced, high-stress environment.
• High emotional intelligence and passion for people and service.
• Systems thinker, innovator, problem-solver with effective communication.
• Demonstrates servant-leadership mentality and ownership mindset.
• Takes initiative and shows growth-oriented drive.
• Desire to care for and develop others; strong relationship builder.

Responsibilities

• Oversee daily operations and supervise systems and processes.
• Mentor, coach, and positively impact the team and guest experience.
• Spend 90% of time on daily operations; attend leadership meetings.
• Update changes to improve efficiency and scores; ensure safety.
• Enforce Chick-fil-A standards, policies, and fair disciplinary actions.
• Communicate clearly and consistently; think strategically for the business.
• Motivate team members to achieve challenging goals and celebrate wins.

Skills

Leadership

Communication

Mentoring

Organizational skills

Emotional intelligence

Servant leadership

Ownership mindset

Initiative

Team development

People skills

Education

Bachelor’s degree preferred

Job description

Chick-fil-A Reynoldsburg is seeking a Restaurant Director to provide operational oversight and strong leadership for a large team. This role blends management, planning, and strategy to grow the business while delivering world-class service.

You will lead a fast-paced operation, mentor staff, and collaborate with directors to enhance guest experience, food safety, and performance metrics. A growth-minded leader is encouraged to apply.