Restaurant & Operations Leader - Guest Experience & Revenue

Lucky Strike Entertainment Corporation; Allen Park (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Stock Purchase Plan

EAP

Vacation and Holidays

Discounts

Job summary

Lucky Strike Entertainment, a leading location-based entertainment company, seeks a Restaurant and Operations Manager to lead food and beverage, bar, and bowling operations across every shift, and flex into any role as needed while building a team that delivers hospitality.

You will drive sales, recruit and train hourly staff, own labor and cost control, resolve guest issues in real time, and ensure the center is ready for high-volume periods, with a floor-first management approach.

Qualifications

• 3+ years of leadership in restaurant, hospitality, or high-volume F&B operations.
• Proven ability to drive F&B sales and build teams.
• Experience training hourly leaders in fast-paced environments.
• Floor-first management style focused on guest experience.
• Solid financial acumen including labor, cost, inventory, and P&L impact.
• Comfortable lifting up to 50 lbs and standing for extended periods.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Lead daily operations across food & beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards each shift.
• Drive revenue through sales-focused service, upselling, guest engagement, and event support.
• Recruit, train, coach, and schedule teams that meet company standards and deliver guest-centered service.
• Own labor management, food & beverage cost control, inventory accuracy, and daily financial targets.
• Stay on the floor supporting both FOH and BOH, resolving guest issues in real time, reinforcing accountability.
• Ensure the center is operationally ready and guest-ready during high-volume shifts.

Skills

Leadership

Sales驱

Training

Guest experience

Financial acumen

Labor management

Flexible availability

Job description

Lucky Strike Entertainment, a leading location-based entertainment company, seeks a Restaurant and Operations Manager to lead food and beverage, bar, and bowling operations across every shift, and flex into any role as needed while building a team that delivers hospitality.

You will drive sales, recruit and train hourly staff, own labor and cost control, resolve guest issues in real time, and ensure the center is ready for high-volume periods, with a floor-first management approach.