Senior Resiliency Engineering Manager — Multi-Region Systems

JP Morgan Chase; Tampa (FL); On-site; USD 180,000 - 280,000; Full time

Job summary

JPMorgan Chase in Florida is seeking a Senior Manager of Software Engineering within the Commercial and Investment Bank's Payments and Global Banking Technology organization. You will lead an agile team to design and deliver trusted market-leading technology products securely, with emphasis on resiliency and scale for merchant payment journeys.

You will drive multi-region deployments on AWS, oversee failover and release strategies, and collaborate with architects to establish robust patterns

Qualifications

• Designing or running multi-region systems at scale on AWS with active-active or active-passive configurations.
• Strong microservices understanding and impact of boundaries on resiliency across complex platforms.
• Release engineering with canary and blue/green deployments, feature flags, automated rollback.
• Observability and SRE practices including SLOs, monitoring, incidents analysis.
• Experience leading resiliency testing such as game days or chaos experiments.

Responsibilities

• Defines what 'done' means for resiliency standards with testable engineering criteria.
• Drives multi-region engineering across Merchant Services apps, including deployment, failover, and traffic switching.
• Maps dependencies across applications and journeys, turning them into delivery sequences.
• Reviews failover runbooks, maps, release designs and observability plans with leaders.
• Designs region failover tests, game days, rollback drills and synthetic journey tests.
• Establishes reusable resiliency patterns with architects and platform engineering.
• Gathers learnings from resiliency failures to improve patterns and processes.
• Gives senior technology leaders a clear engineering view of risk and options.

Skills

Multi-region systems

AWS cloud

Kafka / MSK

Route 53

Kubernetes (EKS/ECS)

Databases

Release engineering

Observability / SRE

Leadership / influence

Tools

Kafka/MSK

Route 53

EKS/ECS

Databases

Job description

JPMorgan Chase in Florida is seeking a Senior Manager of Software Engineering within the Commercial and Investment Bank's Payments and Global Banking Technology organization. You will lead an agile team to design and deliver trusted market-leading technology products securely, with emphasis on resiliency and scale for merchant payment journeys.

You will drive multi-region deployments on AWS, oversee failover and release strategies, and collaborate with architects to establish robust patterns