Senior Resiliency Engineering Lead - Merchant Payments

Aumni; Tampa (FL); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase, within the Commercial & Investment Bank, seeks a Senior Manager of Software Engineering to lead resiliency across merchant services. You will define testing criteria, oversee multi-region deployments, and design robust failover and restoration patterns to keep payment journeys reliable across complex platforms.

You will influence senior engineers, drive standardized approaches, and ensure observed telemetry supports proactive risk management and rapid recovery after incidents.

Qualifications

• Hands-on experience designing or running multi-region systems at scale on AWS (active-active/active-passive).
• Strong understanding of microservices design-time/runtime coupling and dependencies.
• Release engineering with canary/blue-green deployments and feature flags.

Responsibilities

• Defines what "done" means for resiliency standards as testable criteria across merchant journeys.
• Drives multi-region engineering including deployment, releases, automated failover, and traffic switching.
• Maps dependencies across applications and merchant journeys into delivery sequences and validates technical soundness.
• Reviews failover runbooks, maps, release designs, and observability plans with leaders and architects.
• Designs region failover tests, game days, rollback drills, and synthetic journey tests to prove standards.
• Establishes reusable resiliency patterns with architects and platform engineering.
• Leads learning from resiliency failures in testing and production, ensuring root causes address patterns.
• Gives senior leaders a clear engineering view of what is proven, what is at risk, and why.

Skills

Multi-region systems design

Microservices architecture

Release engineering

Observability / SRE

Resiliency testing

Influencing leadership

Standards governance

Tools

Kafka / MSK

Route 53

Kubernetes (EKS/ECS)

Databases

Job description

JPMorganChase, within the Commercial & Investment Bank, seeks a Senior Manager of Software Engineering to lead resiliency across merchant services. You will define testing criteria, oversee multi-region deployments, and design robust failover and restoration patterns to keep payment journeys reliable across complex platforms.

You will influence senior engineers, drive standardized approaches, and ensure observed telemetry supports proactive risk management and rapid recovery after incidents.