Senior Resident Billing & Client Success Lead

RealPage; Richardson (TX); Hybrid; USD 63,000 - 107,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Retirement plan with company match

Paid time off and holidays

Professional development opportunities

Performance-based bonus

Job summary

RealPage is seeking a senior Property Account Manager to lead resident billing operations for mid to large portfolios. You will partner with property leadership and internal teams to ensure accurate, timely billing aligned with contracts and SLAs.

The role requires deep billing expertise, strong analytics, and a consultative approach to guide clients through operational and billing decisions. A hybrid work model and growth opportunities are available.

Qualifications

• Bachelor’s degree or equivalent industry experience.
• 3–5+ years in PSR/Resident Billing or similar billing operations.
• Fluent English communication, written and verbal.
• Detail-oriented with ability to manage multiple workstreams.

Responsibilities

• Provide property-level support for active RBS clients and resolve inquiries.
• Ensure accurate resident bills and manage billing changes approvals.

Skills

Billing operations

Analytical thinking

Communication

Multi-tasking

MS Office

AI tools familiarity

Education

Bachelor’s Degree

Tools

RUM tools

Reporting systems

Job description

RealPage is seeking a senior Property Account Manager to lead resident billing operations for mid to large portfolios. You will partner with property leadership and internal teams to ensure accurate, timely billing aligned with contracts and SLAs.

The role requires deep billing expertise, strong analytics, and a consultative approach to guide clients through operational and billing decisions. A hybrid work model and growth opportunities are available.