Senior Residence Client Care & Front Desk Assistant

Volunteers of America-Greater New York; New York (NY); Presencial; USD 25.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Descripción de la vacante

Volunteers of America–Greater New York is seeking a part-time Client Care Worker/Resident Assistant for the East Clarke Place Senior Residence in Bronx, NY. The role supports seniors, manages front desk duties, and assists residents with daily activities while maintaining strict confidentiality.

The position requires a polite, efficient demeanor, the ability to handle multiple tasks, and completion of an F-80 certificate within 90 days of hire.

Formación

• Associate's degree or high school diploma or GED with relevant experience.
• Polite, pleasant manner; efficient and firm; capable front desk/security operation.
• Able to perform diverse tasks and maintain confidentiality.
• F-80 certificate required within 90 days of hire.

Responsabilidades

• Oversee daily client activities and monitor rights and adherence to rules.
• Greet visitors and announce arrivals to staff or residents; manage front desk flow.
• Ensure guest sign-in/out procedures are followed and reported as required.
• Respond to emergencies with crisis intervention and de-escalation; file Incident Reports.
• Conduct residence rounds as assigned; coordinate visits from home health aides and nurses.
• Provide summaries of client interactions to the assigned case manager and document training progress.
• Support ESSHI tenants on skill-building per individualized service plans, including computer literacy and safe food handling.
• Perform other related duties as needed.

Conocimientos

Polite demeanor

Efficient and firm

Front desk operations

Confidentiality

Educación

Associate's degree or high school diploma/GED

Descripción del empleo

Volunteers of America–Greater New York is seeking a part-time Client Care Worker/Resident Assistant for the East Clarke Place Senior Residence in Bronx, NY. The role supports seniors, manages front desk duties, and assists residents with daily activities while maintaining strict confidentiality.

The position requires a polite, efficient demeanor, the ability to handle multiple tasks, and completion of an F-80 certificate within 90 days of hire.