Front Desk & Safety Assistant (Resident Services)

Volunteers of America-Greater New York; New York (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescription coverage

Life insurance

Retirement plan

Tuition reimbursement

Paid time off

Paid birthday

Job summary

Volunteers of America–Greater New York is seeking a Front Desk Monitor for Commonwealth Veterans Residence in the Bronx. You will greet visitors, answer calls, route deliveries, and assist residents, while maintaining a secure front desk environment.

The role requires a high school diploma or GED (preferred), a courteous, efficient demeanor, and the ability to perform diverse tasks while maintaining confidentiality. Training for Fire Safety & Alarms is provided within 90 days.

Qualifications

• High school diploma or GED preferred.
• Polite and pleasant manner, efficient and firm, able to operate a busy front desk/security operation.
• Ability to perform diverse tasks with ease and maintain confidentiality.

Responsibilities

• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.
• Conduct rounds at residence as assigned.
• Perform other related duties as requested.

Skills

Front desk operations

Customer service

Crisis intervention

Confidentiality

Communication

Education

High school diploma or GED

Job description

Volunteers of America–Greater New York is seeking a Front Desk Monitor for Commonwealth Veterans Residence in the Bronx. You will greet visitors, answer calls, route deliveries, and assist residents, while maintaining a secure front desk environment.

The role requires a high school diploma or GED (preferred), a courteous, efficient demeanor, and the ability to perform diverse tasks while maintaining confidentiality. Training for Fire Safety & Alarms is provided within 90 days.