Client Care Worker/Resident Assistant - Part Time

Volunteers of America - Greater New York, Inc.; New York (NY); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Medical, Dental & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off incl. Paid Birthday

Job summary

Volunteers of America - Greater New York, Inc. is seeking a part-time Client Care Worker/Resident Assistant for the East Clarke Place Senior Residence in the Bronx, NY.

The role greets visitors, answers calls, assists residents, and manages front desk access, contributing to a safe, welcoming environment. Qualifications include an Associate's degree or high school diploma with relevant experience; a polite, efficient, and firm manner; ability to handle diverse tasks and maintain confidentiality;

Qualifications

• Associate's degree or high school diploma or GED with relevant experience.
• Polite and pleasant manner; efficient and firm; ability to operate a front desk/security operation.
• Ability to perform diverse tasks with ease and maintain confidentiality.
• F-80 certificate required within 90 days of hire.

Responsibilities

• Oversee the client’s daily activities and monitor rights and adherence to rules.
• Greet visitors and assist or announce arrival to staff/residents.
• Ensure guest sign-in/out per procedures and manage front desk duties.
• Conduct rounds and coordinate with health aides and visiting nurses.
• Provide summaries of client interactions to the assigned case manager.
• Work with Wellness Coordinator on onsite wellness events and training documentation.

Skills

Polite and pleasant manner

Efficient and firm

Front desk / security operations

Education

Associate's degree or high school diploma or GED with relevant experience

Tools

F-80 certificate

Job description

Position: Client Care Worker/Resident Assistant - Part Time

The Resident Assistant answers telephone calls and takes messages for staff, receives and assists visitors, aids residents, and controls front door access.

East Clarke Place Senior Residence program supports seniors who are chronically homeless who will also benefit from a comprehensive range of supportive services. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/east-clarke-place

Location: Bronx, NY 10452

Minimum Qualifications:

• Associate's degree or high school diploma or GED with relevant experience.
• Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
• Must be able to perform diverse tasks with ease and maintain confidentiality.
• F-80 certificate required within 90 days of hire.

Client Care Worker/Resident Assistant Principal Responsibilities:

• Oversee the client’s daily activities. Monitor and observe the client’s rights and client adherence to program rules and routines.
• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients guest sign in and out as required.
• Follow assigned procedures in emergency situations including crisis intervention and de-escalation. Report all client related incidents to the program director and assigned case manager. Complete Incident Reports as outlined by the Program Manual.
• Conduct rounds at residence as assigned.
• Confirm the arrival of scheduled home health aides and visiting nurse. Follow up if the visit is not completed and reschedule.
• Provide summaries of client interactions and assistance to the assigned case manager.
• Facilitate onsite wellness events as assigned by Wellness Coordinator to include completion of group note and sign in sheet.
• Work with assigned ESSHI tenant on skill building identified on individualized service plan such as computer literacy, kitchen and cooking safety, healthy eating and meal preparation. Resident Aide will document training and skills building provided to the tenant and submit summary to assigned case manager.
• Performs other related duties

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!