Senior Repair Operations Coordinator

Nikkiso; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Nikkiso Cryogenic Services is seeking a highly organized Repair Coordinator to centralize repair operations, acting as the main liaison between customers, engineering, shop operations, and procurement to ensure timely, accurate repair delivery.

The role requires 3–5+ years in service coordination or related fields, with strong communication, documentation, and ERP/MS Office proficiency. This position is based in an office/shop environment with cross-functional collaboration.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 3–5+ years of experience in service coordination, repair operations, production scheduling, or industrial operations.

Responsibilities

• Act as the primary liaison between customers, engineering, shop operations, and procurement to ensure accurate and timely execution of repair jobs.
• Coordinate and manage repair workflows from intake through completion, ensuring adherence to scope, schedule, and quality expectations.
• Maintain detailed and accurate job documentation, including inspection reports, material usage, and labor hours.
• Provide proactive, professional communication to customers and internal stakeholders regarding job status, scope changes, and delivery timelines.
• Review completed work orders for accuracy, completeness, and alignment with quoted scope prior to invoicing.
• Prepare and issue final invoices in accordance with company policies and customer requirements.
• Support continuous improvement initiatives focused on communication, workflow efficiency, and customer satisfaction.
• Collaborate cross-functionally to resolve issues, mitigate delays, and drive successful outcomes.

Skills

Customer communication

Problem solving

Reading drawings

Quoting & invoicing

ERP systems

MS Office

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

ERP systems

Microsoft Office

Job description

Nikkiso Cryogenic Services is seeking a highly organized Repair Coordinator to centralize repair operations, acting as the main liaison between customers, engineering, shop operations, and procurement to ensure timely, accurate repair delivery.

The role requires 3–5+ years in service coordination or related fields, with strong communication, documentation, and ERP/MS Office proficiency. This position is based in an office/shop environment with cross-functional collaboration.