Senior Repair Coordinator – Industrial Equipment

Nikkiso Clean Energy & Industrial Gases; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Nikkiso Cryogenic Services is seeking a highly organized Repair Coordinator to serve as the central point of coordination for repair operations. This role ensures seamless communication between customers, engineering, shop operations, and procurement while driving on-time delivery.

The ideal candidate thrives in a fast-paced industrial setting, takes ownership of tasks, and delivers exceptional customer service and operational excellence. Proficiency with ERP and MS Office is required.

Qualifications

• Strong customer communication and problem-solving skills.
• Ability to read and interpret drawings, parts, and basic equipment functions.
• Working knowledge of quoting, job costing, and invoicing processes.

Responsibilities

• Act as the primary liaison between customers, engineering, shop operations, and procurement to ensure accurate and timely execution of repair jobs.
• Coordinate and manage repair workflows from intake through completion, ensuring adherence to scope, schedule, and quality expectations.
• Maintain detailed and accurate job documentation, including inspection reports, material usage, and labor hours.
• Provide proactive, professional communication to customers and internal stakeholders regarding job status, scope changes, and delivery timelines.
• Review completed work orders for accuracy, completeness, and alignment with quoted scope prior to invoicing.
• Prepare and issue final invoices in accordance with company policies and customer requirements.
• Support continuous improvement initiatives focused on communication, workflow efficiency, and customer satisfaction.
• Collaborate cross-functionally to resolve issues, mitigate delays, and drive successful outcomes.

Skills

Strong customer communication

Ability to read drawings

Quoting, job costing, invoicing

ERP and MS Office proficiency

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

ERP systems

Microsoft Office Suite

Job description

Nikkiso Cryogenic Services is seeking a highly organized Repair Coordinator to serve as the central point of coordination for repair operations. This role ensures seamless communication between customers, engineering, shop operations, and procurement while driving on-time delivery.

The ideal candidate thrives in a fast-paced industrial setting, takes ownership of tasks, and delivers exceptional customer service and operational excellence. Proficiency with ERP and MS Office is required.