Senior Rental Customer Service Specialist

Enterprise; Mentor (OH); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

401(k) retirement plan

Job summary

Enterprise is looking for a Customer Assistance Representative Sr in Mentor, Ohio, to provide high-level customer service through direct interaction. In this full-time role, you will assist both internal and external customers, support rental operations, and deliver administrative help in branches.

The ideal candidate will possess strong customer service skills, communicate rental details effectively, and be at least 18 years old with a valid driver's license. The position offers benefits including paid time off and health insurance.

Qualifications

• Must be at least 18 years old.
• Minimum of 1 year of customer service experience required.
• Valid driver's license with a clean driving record.

Responsibilities

• Provide high-level customer service through face-to-face interaction.
• Assist customers with rental terms and vehicle features.
• Answer incoming calls for reservations and general inquiries.

Skills

Customer service

Communication

Sales techniques

Education

High School Diploma or G.E.D.

Job description

Enterprise is looking for a Customer Assistance Representative Sr in Mentor, Ohio, to provide high-level customer service through direct interaction. In this full-time role, you will assist both internal and external customers, support rental operations, and deliver administrative help in branches.

The ideal candidate will possess strong customer service skills, communicate rental details effectively, and be at least 18 years old with a valid driver's license. The position offers benefits including paid time off and health insurance.