Senior Customer Service & Rentals Specialist

Enterprise Holdings; Redmond (OR); On-site; USD 22,000 - 29,000; Full time

Job summary

Enterprise Mobility, operating the Enterprise Rent-A-Car, National and Alamo brands, is hiring a Customer Assistance Representative Sr in Redmond, OR. You will provide top-level customer service at the branch, assisting customers with rental needs, returns, and related administrative tasks.

The role includes front-desk interactions, explaining terms and services, and supporting colleagues as a rental back-up in a busy location.

Qualifications

• High school diploma or GED required.
• Must be 18 years or older.
• Valid driver's license required.
• Clean driving record preferred but not required.

Responsibilities

• Provide high level customer service in person and over the phone.
• Greet customers and assist with rental needs.
• Explain rental terms, vehicle features and services.
• Process returns, check-ins and exit transactions.
• Assist with billing, accounts receivable and reporting tasks.

Education

High school diploma or GED

Job description

Enterprise Mobility, operating the Enterprise Rent-A-Car, National and Alamo brands, is hiring a Customer Assistance Representative Sr in Redmond, OR. You will provide top-level customer service at the branch, assisting customers with rental needs, returns, and related administrative tasks.

The role includes front-desk interactions, explaining terms and services, and supporting colleagues as a rental back-up in a busy location.