Senior Renewals Leader - Revenue & Team Growth

UKG; Cheyenne (WY); On-site; USD 106,000 - 151,000; Full time

Job summary

UKG is seeking a Manager to lead Renewal Managers and own renewal outcomes across a significant book of business. You will coach front-line teams, set priorities, and drive performance against renewal rate, linearity, multi-year attach, and uplift targets.

You’ll sit close to customers, partner with Sales and Customer Success, translate strategy into daily execution, and foster a fair, high-performing culture with accountability and measurable revenue impact.

Qualifications

• 7+ years of sales or renewals experience in enterprise SaaS.
• 3+ years managing individual contributors or leading a team.
• Proven track record of hitting or exceeding quotas.
• Strong coaching and people leadership ability.
• Deep understanding of renewals metrics and customer lifecycle.
• Excellent communication and cross-functional collaboration.
• Bachelor's degree required.

Responsibilities

• Own renewals outcomes for assigned book of business.
• Lead, coach, and develop Renewal Managers.
• Establish operating standards and rhythms.
• Partner with Sales and Customer Success on strategy.
• Escalate customer issues and protect relationships.
• Drive continuous improvement and report results.

Skills

Renewals

Leadership

Coaching

Analytics

Communication

Customer focus

Quota attainment

Education

Bachelor's degree

Job description

UKG is seeking a Manager to lead Renewal Managers and own renewal outcomes across a significant book of business. You will coach front-line teams, set priorities, and drive performance against renewal rate, linearity, multi-year attach, and uplift targets.

You’ll sit close to customers, partner with Sales and Customer Success, translate strategy into daily execution, and foster a fair, high-performing culture with accountability and measurable revenue impact.