Senior Renewals Leader: Drive Revenue & Retention

UKG; Montpelier (VT); Sur place; USD 106 000 - 151 000; Plein temps

Résumé du poste

UKG is seeking a Manager to lead Renewal Managers and own a focused portion of the renewals business—approximately $125-400M in annual contract revenue across ~2,000 customer renewals. You will coach and lead the team to hit renewal targets, drive uplift, and foster a culture of excellence.

This role sits closest to the customer and front-line team, translating strategy into clear priorities, removing obstacles, and driving continuous improvement.

Qualifications

• 7+ years of sales or renewals experience in enterprise SaaS.
• 3+ years managing individual contributors or leading a team of 8+.
• Proven track record of hitting or exceeding quotas; comfortable with metrics.

Responsabilités

• Own renewals outcomes for your assigned book of business and lead your team to achieve renewal targets and uplift.
• Lead, coach, and develop Renewal Managers; conduct 1-on-1s and provide real-time feedback.
• Establish operating standards and discipline; run regular forecast reviews and business reviews.
• Partner with Sales and Customer Success on collaboration motions and renewals strategy.
• Own escalations from your team; resolve customer issues and protect relationships.
• Understand renewal performance, diagnose risk, and coach on coverage strategy and selling approach.

Connaissances

Sales/renewals experience

Coaching & leadership

Analytical capability

Clear communication

Customer-focused mindset

Formation

Bachelor's degree

Description du poste

UKG is seeking a Manager to lead Renewal Managers and own a focused portion of the renewals business—approximately $125-400M in annual contract revenue across ~2,000 customer renewals. You will coach and lead the team to hit renewal targets, drive uplift, and foster a culture of excellence.

This role sits closest to the customer and front-line team, translating strategy into clear priorities, removing obstacles, and driving continuous improvement.