Senior Renewal Strategist - Enterprise Accounts (Remote)

Jobgether; Central City (CO); Remote; USD 78,000 - 98,000; Full time

Benefits offered by this job

Healthcare coverage

Retirement plan

RSUs and ESPP

Flexible PTO

Life insurance

Mentorship

Training opportunities

Remote work eligibility (CO, NY, OR,TX

WA travel support

Job summary

Jobgether is seeking a Senior Renewal Representative in the United States to own renewals, drive retention, and uncover expansion opportunities across a diverse enterprise portfolio. You will lead executive business reviews, coordinate cross-functional teams, and maintain accurate renewal data in Salesforce.

The role emphasizes data-driven customer success, scalable renewal processes, and collaboration with Revenue Ops. Remote within eligible U.S. states with travel under 15%.

Qualifications

• 4–6 years of renewals, customer success, or account management within enterprise B2B software.
• Demonstrated ownership of a renewal portfolio, including forecasting and proactive renewal planning.
• Proven retention performance and success in meeting or exceeding targets.
• Confidence negotiating terms, pricing, contract duration and scope.
• Experience leading executive-level quarterly business reviews with challenging customers.
• Ability to interpret usage data to guide retention strategies.
• Working proficiency with Salesforce and accurate account data maintenance.
• Strong commercial judgment for expansion opportunities and cross-team handoffs.
• Experience managing accounts of varying sizes, from small to enterprise.

Responsibilities

• Own the renewal portfolio and achieve retention targets with a rolling forecast.
• Deliver accurate renewal forecasts as part of revenue planning.
• Act as primary customer contact and coordinate internal teams to support success.
• Lead executive quarterly business reviews to demonstrate value and align priorities.
• Maintain a proactive communications cadence across the portfolio.
• Monitor usage and account health to identify renewal risks and mitigate.
• Negotiate renewal pricing, terms, and scope; identify expansion opportunities.
• Identify growth opportunities and coordinate handoffs to Account Executives.
• Manage monthly/quarterly consumption cycles for usage-based customers.

Skills

Renewals ownership

Forecasting

Salesforce

Executive reviews

Contract negotiation

Customer success

Tools

Salesforce

Job description

Jobgether is seeking a Senior Renewal Representative in the United States to own renewals, drive retention, and uncover expansion opportunities across a diverse enterprise portfolio. You will lead executive business reviews, coordinate cross-functional teams, and maintain accurate renewal data in Salesforce.

The role emphasizes data-driven customer success, scalable renewal processes, and collaboration with Revenue Ops. Remote within eligible U.S. states with travel under 15%.