Senior Renewal Representative US Sales – Account Executive (Fully Remote)

Undisclosed; United States; Remote; USD 78,000 - 98,000; Full time

Job summary

Undisclosed is seeking a renewals-focused professional to own the renewal portfolio and drive retention in enterprise B2B software. You will coordinate internal teams, prepare rolling forecasts, and manage renewal timelines to ensure revenue continuity.

The role requires 4–6 years in renewals or customer success, with a track record negotiating terms and handling accounts from $10K to $1M. Remote within eligible U.S. states with travel up to 15% is available.

Qualifications

• 4–6 years in renewals, customer success, or account management in enterprise B2B software.
• Experience negotiating terms and managing accounts from $10K to $1M.

Responsibilities

• Own the renewal portfolio and retention targets, maintaining a rolling forecast and structured renewal timeline.
• Act as primary customer contact, coordinating internal teams and leading executive quarterly business reviews.

Skills

Renewals management

Customer success

Account management

Negotiation

Cross-functional coordination

Forecasting

Job description

• Own the renewal portfolio and retention targets, maintaining a rolling forecast and structured renewal timeline.
• Act as primary customer contact, coordinating internal teams and leading executive quarterly business reviews.

Requirements

• 4–6 years in renewals, customer success, or account management in enterprise B2B software.
• Confidence negotiating commercial terms and experience managing accounts from $10K to $1M.
• Annual compensation range of $78,400–$98,000.
• Comprehensive healthcare, retirement savings plan, RSUs, ESPP, flexible paid time off, and life insurance.
• Remote within eligible U.S. states (Colorado, New York, Oregon, Texas, Washington) with travel under 15%.
• Data-driven culture with training, mentorship, and professional development support.

The company provides enterprise B2B software solutions for retail, consumer packaged goods, and consumer brand customers. It fosters a data-driven, collaborative culture focused on customer success, renewal growth, and building scalable processes.