Senior Remote Therapy Services Specialist - Case Management

Elevance Health; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Elevance Health is seeking a Therapy Services Specialist Sr. to support new and current specialists in a virtual capacity. The role includes coordinating with the lead case manager, conducting telephonic/virtual assessments, and guiding state-specific procedures.

In-person training sessions may be required, with hybrid remote expectations and compliance with vaccination policies. The position requires a graduate-level program in physical therapy, occupational therapy, or PTA/OTA with at least 3

Qualifications

• Requires graduate of a college level program in physical therapy, occupational therapy, or an accredited two-year program for a Physical Therapist Assistant or Occupational Therapist Assistant and minimum of 3+ years' experience in social service or health care field
• Current active, valid and unrestricted license or certification as a physical therapist assistant or occupational therapist assistant in applicable state required
• Certification and/or licensure appropriate to field of specialty as required

Responsibilities

• Work with the lead case manager on state specific processes and policies and ensure that state specific standard operating procedures are up to date
• May partner with leadership and assists in leading procedure and process updates
• Performs telephonic and/or virtual assessments to identify participants needs on more complex cases
• Support leads in overseeing recommendations to MCO for type and hours of supportive services required
• Support process to conduct objective assessments for program participation to determine the appropriate level of support and services required
• Support lead in the overseeing the assessments annually or more frequently as needed in accordance with applicable program requirements and participants needs
• Assists with case consults
• Mentor and provide shadowing opportunities during new hire orientation or on an ongoing basis. May serve as the back up to lead associates
• Assists leads with CFER reviews

Skills

Communication

Assessment

Mentoring

Education

PT/OT degree or PTA/OTA program

Job description

Elevance Health is seeking a Therapy Services Specialist Sr. to support new and current specialists in a virtual capacity. The role includes coordinating with the lead case manager, conducting telephonic/virtual assessments, and guiding state-specific procedures.

In-person training sessions may be required, with hybrid remote expectations and compliance with vaccination policies. The position requires a graduate-level program in physical therapy, occupational therapy, or PTA/OTA with at least 3