Senior Reliability Engineer — Remote Identity Platform

pc/nametag; Denver (CO); Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Remote-first culture

Competitive salary

Meaningful equity ownership

Comprehensive health benefits

Job summary

Nametag is seeking a Senior Software Engineer to own infrastructure, reliability, and platform engineering for our identity verification platform. This hands-on role designs scalable cloud systems across AWS and Fly.io to keep our services fast, secure, and available, while boosting developer velocity.

You will lead deployment strategies, build internal tooling, and guide incident response in a remote-first US team, collaborating with product and engineering leaders to uphold uptime and security.

Qualifications

• Cloud & Infra: Hands-on experience managing and securing cloud infrastructure. AWS required; Fly.io or similar a plus.
• Infrastructure-as-Code: Production experience with Terraform or equivalent tools.
• Databases: Deep experience with PostgreSQL, including schema design, migrations, and query performance tuning.
• CI/CD: Strong experience designing and managing pipelines, GitHub Actions preferred.
• Languages: Proficiency in modern, type-safe languages. Go strongly preferred.
• Observability: Experience building and operating logging, tracing, and metrics systems in production.
• MLOps & Data Pipelines: Prior experience shipping ML infrastructure into production, not just experimentation.
• Startup experience: You've worked at an early-stage company and know what it means to move fast without compromising the things that matter.
• Security: Security-minded by default. You design with the threat model in mind, not as an afterthought.

Responsibilities

• Design, build, and maintain scalable cloud infrastructure across AWS and Fly.io.
• Own deployment strategy and service design across monolith and microservices, including migrations and rollout safety.
• Manage infrastructure-as-code for reproducible, auditable infrastructure.
• Identify reliability risks, performance bottlenecks, and security gaps, and address them proactively.
• Evolve our observability stack: logging, distributed tracing, metrics, and uptime monitoring.
• Evolve on-call practices and incident response processes that keep us ahead of customer-impacting issues.
• Champion a culture of reliability: postmortems, runbooks, and continuous improvement after incidents.
• Manage and improve our CI/CD pipelines (GitHub Actions) and establish deployment best practices.
• Build internal platform tooling and abstractions that reduce toil and increase engineering velocity.
• Partner with product engineers to make infrastructure easy to use correctly and hard to use incorrectly.
• Design and operate data pipelines that support our ML-powered verification systems.
• Evolve our MLOps infrastructure so models can be trained, evaluated, and deployed safely and repeatedly.
• Work closely with engineering and product leadership on technical roadmap decisions.
• Review code, mentor peers, and help raise the bar on security, reliability, and operational discipline.
• Communicate infrastructure tradeoffs clearly across technical and non-technical stakeholders.

Skills

Cloud & Infra

Infrastructure as Code

Databases

CI/CD

Go

Observability

MLOps

Startup experience

Security mindset

Tools

AWS

Fly.io

Terraform

CloudFormation

GitHub Actions

Job description

Nametag is seeking a Senior Software Engineer to own infrastructure, reliability, and platform engineering for our identity verification platform. This hands-on role designs scalable cloud systems across AWS and Fly.io to keep our services fast, secure, and available, while boosting developer velocity.

You will lead deployment strategies, build internal tooling, and guide incident response in a remote-first US team, collaborating with product and engineering leaders to uphold uptime and security.