Senior Relationship Manager - Tech, Media & Telecom

JPMorganChase; Jersey City (NJ); On-site; USD 85,000 - 120,000; Full time

Job summary

JPMorganChase in New Jersey seeks an Associate Relationship Manager to oversee a portfolio of global large corporate clients. You will collaborate with bank coverage teams and Treasury Services to ensure seamless service, maintain key relationships, and drive profitability through strategic client management and incremental business within the portfolio.

You will partner with internal teams to optimize product delivery, prepare quarterly reviews, and present compelling analyses to expand the

Qualifications

• Bachelor's degree or equivalent experience required.
• 3+ years of relevant experience supporting commercial objectives, client management, and day-to-day operations.
• Demonstrated ability to grow and retain client relationships through effective use of relationship management and client consulting skills
• Strong MS Office Suite skill set with a high emphasis in Excel and other business related database programs i.e. Salesforce
• Demonstrated ability to work across cultures with internal teams and external clients with professionalism and a bias to action
• Strong organizational and presentation skills
• Exceptional verbal and written communication skills

Responsibilities

• Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
• Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, Corporate Client Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery
• Act as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
• Establish and maintain strong internal partnerships with respective JPMorganChase coverage teams through on-going collaboration and communication
• Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments, Treasury Services
• Understand client needs by applying a strategic, consultative selling approach to cultivate payments optimization strategies and develop appropriate product solution recommendations
• Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business
• Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment
• Create, maintain and execute on ongoing personal development plans via internal and external sources
• Travel required

Skills

Relationship management

Client consulting

Cross-cultural collaboration

Excel

Salesforce

Presentation skills

Organizational skills

Communication skills

Education

Bachelor's degree or equivalent experience

MBA

Certified Payments Fraud prevention professional (CPFPP)

Tools

Salesforce CRM

Excel

Job description

JPMorganChase in New Jersey seeks an Associate Relationship Manager to oversee a portfolio of global large corporate clients. You will collaborate with bank coverage teams and Treasury Services to ensure seamless service, maintain key relationships, and drive profitability through strategic client management and incremental business within the portfolio.

You will partner with internal teams to optimize product delivery, prepare quarterly reviews, and present compelling analyses to expand the