Senior Relationship Manager

ntrs; Boston (MA); On-site; USD 115,000 - 195,000; Full time

Benefits offered by this job

401k and pension

Health and welfare benefits

Paid time off

Parental and caregiver leave

Life & accident insurance

Discretionary bonus program

Equity component (optional)

Job summary

Northern Trust in Boston seeks a Senior Relationship Manager to lead a portfolio of sophisticated institutional securities lending clients, delivering strategic solutions and strengthening relationships.

You will educate clients on market developments and regulatory changes, collaborate with internal teams to enhance service quality, and drive opportunities across products and pricing to grow profitability.

Qualifications

• Bachelor's degree in Finance, Economics, Business, or a related field preferred.
• 10+ years of financial services experience, including at least 5 years in securities lending, trust, asset servicing, custody, or a related field.
• Strong knowledge of securities lending products, borrower and collateral structures, and industry practices.
• Understanding financial markets, investment management, and portfolio management concepts.
• Proven experience managing complex institutional client relationships.
• Strong communication, presentation, negotiation, relationship management, and business development skills.
• Ability to influence stakeholders, solve complex problems, and manage multiple priorities in a client-focused environment.

Responsibilities

• Manage and expand relationships with complex institutional securities lending clients.
• Advise senior client stakeholders on strategic initiatives, service enhancements, and business objectives.
• Develop innovative solutions that address evolving client needs and industry challenges.
• Coordinate internal resources to ensure exceptional service delivery and timely issue resolution.
• Educate clients on market developments, regulatory changes, and industry trends affecting their securities lending programs.
• Identify opportunities to expand client relationships through additional products and services.
• Develop pricing strategies and manage client profitability while maintaining awareness of market and competitive dynamics.
• Recommend new products, services, and process improvements that support client objectives.

Skills

Communication skills

Presentation skills

Negotiation

Relationship management

Business development

Education

Bachelor's degree in Finance, Economics, Business, or a related field

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Senior Relationship Manager, Securities Lending

Job Description Summary

Securities Lending at Northern Trust helps institutional investors generate additional revenue from their investment portfolios by lending securities to approved market participants. As a Senior Relationship Manager, you will lead a portfolio of complex institutional clients, serving as a trusted advisor while delivering strategic solutions, enhancing the client experience, and identifying opportunities to deepen client relationships.

Major Duties

• Manage and expand relationships with complex institutional securities lending clients.
• Advise senior client stakeholders on strategic initiatives, service enhancements, and business objectives.
• Develop innovative solutions that address evolving client needs and industry challenges.
• Coordinate internal resources to ensure exceptional service delivery and timely issue resolution.
• Educate clients on market developments, regulatory changes, and industry trends affecting their securities lending programs.
• Identify opportunities to expand client relationships through additional products and services.
• Develop pricing strategies and manage client profitability while maintaining awareness of market and competitive dynamics.
• Recommend new products, services, and process improvements that support client objectives.

Qualifications

• Bachelor's degree in Finance, Economics, Business, or a related field preferred.
• 10+ years of financial services experience, including at least 5 years in securities lending, trust, asset servicing, custody, or a related field.
• Strong knowledge of securities lending products, borrower and collateral structures, and industry practices.
• Understanding financial markets, investment management, and portfolio management concepts.
• Proven experience managing complex institutional client relationships.
• Strong communication, presentation, negotiation, relationship management, and business development skills.
• Ability to influence stakeholders, solve complex problems, and manage multiple priorities in a client-focused environment.

Salary Range: $114,700 - 194,900 USD

Salary range is a good faith estimate of base pay.

Benefits

• retirement benefits (401k and pension)
• health and welfare benefits (medical, dental, vision, spending accounts and disability)
• paid time off
• parental and caregiver leave
• life & accident insurance
• other voluntary and well-being benefits
• discretionary bonus program that may include an equity component

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail] , or alternatively you can discuss your individual requirements with the recruiter you are working with.