Senior Relationship Manager, Capital Markets

Northern Trust; Chicago (IL); On-site; USD 137,400 - 240,400; Full time

Benefits offered by this job

Comprehensive benefits package

401k and pension benefits

Paid time off and parental leave

Discretionary bonus program

Job summary

Northern Trust is seeking a Senior Relationship Manager in Chicago to support institutional trading clients and provide top-notch services. The role requires extensive experience in Capital Markets and a strong understanding of financial instruments.

The ideal candidate will manage client relationships, ensuring seamless service delivery while collaborating with internal teams. A Bachelor's degree in a relevant field and FINRA licensing within 90 days is essential.

Offering a hybrid working model and a comprehensive benefits package, Northern Trust fosters an inclusive workplace.

Qualifications

• 8+ years of experience within Capital Markets, Asset Servicing, or Financial Services.
• Strong understanding of financial markets, instruments, and trade lifecycle.
• FINRA Licensing requirements within 90 days of employment.

Responsibilities

• Deliver high touch client service for outsourced trading and institutional brokerage clients.
• Build and maintain deep relationships across client organizations.
• Lead the client implementation and manage the onboarding experience.

Skills

Client relationship management

Financial market knowledge

Analytical skills

Communication skills

Stakeholder management

Education

Bachelor’s degree in finance, Business, Economics, or related field

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Sr. Relationship Manager, Capital Markets

Role Overview

Northern Trust is seeking a Senior Relationship Manager within Capital Markets, Integrated Trading Solutions, to support institutional and outsourced trading clients and deliver solutions across brokerage, capital markets and asset servicing capabilities. This role will serve as a key point of contact for clients, partnering closely with internal trading, operations, risk and technology teams to ensure seamless execution and high-quality service delivery.

Key Responsibilities

• Deliver high touch client service for outsourced trading and institutional brokerage clients. Responsible for managing the client relationship across all elements of service delivery including trading, middle office/settlement, Trade Cost Analytics, commission management, reporting, and other NT offerings.
• Build and maintain deep relationships across client organization – C-suite (COO,CEO,CCO), trading, investment teams, and operations. Establish regular touchpoints and ongoing communication.
• Collaborate with internal teams on ongoing product development and client service requests. Determine the business needs and key stakeholders, work with internal groups on development.
• Lead the client implementation. Consult with clients in the discovery phase to understand their needs, design an optimal future state, and manage the client experience from onboarding to BAU.
• Maintain and grow client relationships across NT products and services. Stay connected on latest product developments.
• Ensure adherence to internal risk, compliance, and regulatory requirements. Drive issue resolution and reporting of risk events.
• Participate in strategic initiatives and process improvements to enhance client experience and operational efficiency

Qualifications

• Bachelor’s degree in finance, Business, Economics, or related field
• 8+ years of experience within Capital Markets, Asset Servicing, or Financial Services
• FINRA Licensing requirements within 90 days of employment – (SIE, Series 7 and Series 63)
• Strong understanding of financial markets, instruments (equities, fixed income, derivatives), and trade lifecycle
• Experience working with institutional clients (asset managers, hedge funds, pensions, etc.)
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to operate in a fast-paced, client-focused environment

Preferred Qualifications

• Prior experience in a client-facing role within Capital Markets or Brokerage
• Knowledge of regulatory and compliance frameworks
• Familiarity with data tools, reporting platforms, and financial systems

Hybrid

Salary Range

$137,400 - 240,400 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well‑being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment‑based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.