Senior Relationship Leader — Strategic Client Growth

Brown Brothers Harriman & Co.; Town of Boston (NY); On-site; USD 175,000 - 245,000; Full time

Job summary

Brown Brothers Harriman is seeking a Senior Relationship Manager to join our Relationship Excellence team. You will develop strategic relationships with senior client leaders, identify opportunities, and drive revenue growth across BBH products.

This role requires exceptional client-facing and presentation skills, deep knowledge of ETF/Alternative fund servicing, and the ability to collaborate across risk, product, and sales teams. Travel is required.

Qualifications

• Strong understanding and network within ETF and/or Alternative fund servicing market.
• Excellent client-facing skills and presentation skills.
• Knowledge of the regulatory environment and other external market forces impacting the asset management and financial institution industries.
• Consultative, strategic relationship management & sales experience, approach and methodology.
• A credible executive able to gain the confidence and trust at the highest levels within our industry.
• Promotes desired culture and associated best practices.
• Ability to successfully operate within a team.
• Experience and evidence of executing an Insight-Led Sales Strategy.
• Experience of deploying technology to support sales activity (including CRM and knowledge management tools).
• Communication skills with demonstrated presentation skills and excellent writing ability (writing sample required).
• Proven negotiation skills.
• Professional business acumen; Ability to interact in a professional manner at all levels, both internally and externally to BBH.
• Detail oriented with proven ability to see open issues to resolution.

Responsibilities

• Relationship Excellence: Ensure the delivery of relationship excellence to a designated client base.
• Develop effective and strategic relationships with the most senior levels of client organizations to ensure satisfaction with current BBH products and services while maximizing profitability and increasing product breadth.
• Monitor operational issues and follow through on effective problem resolution through deep collaboration with across the BBH organization.

Skills

ETF market

Alternative funds

Client-facing skills

Presentation skills

Regulatory knowledge

Relationship management

Sales experience

Negotiation skills

Communication writing

Tools

CRM systems

Knowledge management tools

Job description

Brown Brothers Harriman is seeking a Senior Relationship Manager to join our Relationship Excellence team. You will develop strategic relationships with senior client leaders, identify opportunities, and drive revenue growth across BBH products.

This role requires exceptional client-facing and presentation skills, deep knowledge of ETF/Alternative fund servicing, and the ability to collaborate across risk, product, and sales teams. Travel is required.