Senior Relationship & Growth Manager

Openlane; Gahanna (OH); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision benefits

Immediately vested 401K/ RRSP

Paid vacation and sick time

Tuition reimbursement

Job summary

AFC (Automotive Finance Corporation), a subsidiary of OPENLANE, seeks a Relationship Manager in the Columbus, OH area. You will build customer relationships, lead portfolio management, mentor a team, and drive local growth while ensuring risk mitigation and operational efficiency.

The role combines sales, service, and leadership across dealer partners. Expect a hybrid work schedule, travel within the market, and opportunities to develop people and processes in a fast-growing, publicly traded

Qualifications

• 5+ years of experience in customer-facing, sales, sales support roles.
• 3+ years of people leadership experience
• Experience in team management and building strong sales relationships
• Passion for leading people, projects, and budgets
• Ability and desire to frequently travel within your market to support our current and prospective customer base.
• Familiarity with risk management principles and collections procedures
• High level of accountability towards local goals and business targets.

Responsibilities

• Cultivate new business relationships and manage customer acquisition.
• Coach and develop your team in portfolio management, data analysis, and business development.
• Conduct regular meetings with your team to align on goals and strategy.
• Provide industry-leading knowledge to help customers manage and grow their businesses.
• Forecast opportunities and challenges based on understanding local area and customer operations.
• Lead prospecting, growth, and portfolio development efforts.
• Act as a trusted advisor through collaboration with internal stakeholders and external partners.
• Ensure compliance with applicable laws and codes for the assigned geographic area.

Skills

Customer-facing sales

People leadership

Team management

Sales relationships

Budget leadership

Travel readiness

Risk management

Accountability

Tools

Google Workspace

Salesforce

Tableau

CRM tools

Job description

AFC (Automotive Finance Corporation), a subsidiary of OPENLANE, seeks a Relationship Manager in the Columbus, OH area. You will build customer relationships, lead portfolio management, mentor a team, and drive local growth while ensuring risk mitigation and operational efficiency.

The role combines sales, service, and leadership across dealer partners. Expect a hybrid work schedule, travel within the market, and opportunities to develop people and processes in a fast-growing, publicly traded